- -Good English.

- Working knowledge of software and operating system principles.

- -Basics of telecommunication systems and technologies.

- Possess good analytical & logical skills - detail problem solver.

- A desire to learn and appreciate each customer's problems, and the ability to remotely communicate and solve problems.

- Have process orientation document and maintain customer case records.

- Have a can do attitude and a positive disposition.

- Be familiar with Microsoft applications and working knowledge of MS excel.

- Ready to visit remote customer location.

- Ready to work after working hours.

- Ready to work after working hours.

Additional knowledge

- Vehicle tracking system.

- Ability to understand terminals protocols, functions, connectivity with different accessories in the market.

- Knowledge in vehicle wiring system, OBDII technology, CANBUS technology.

- Awareness of market technologies and trends.

- RS232, RS485, Analogue, Frequency and other technologies.

- Strong Knowledge of Sensors and wireless technologies like Bluetooth, Wifi, GPS, and GPRS.