Job Title: Information Technology.

• • Acting as first level support of receiving all end user requests, filtering.

• • Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem resolution services.

• • Responsible to ensure day to day maintenance of network activities.

• • Service Level Management: draw up needed SLA for all requirements and service request, concerning IT Infrastructure and business application. These SLAs must be monitored and measured on a regular basis and reviewed where needed.

• • Responsible for back up all the servers in the Data center.

• • Responsible for supporting and maintaining the Local Network.

Qualifications -

• • Bachelor’s Degree in Computer Science or any related field.

• • Three years overall IT experience in educational field.

• • Experience in supporting Windows Client & servers in a corporate environment along with experience in Networking.

• • Good knowledge of monitoring and tuning of Routers and Switches.

• • Good knowledge in Network (Implementation, Administration) & NW access rules.

• • Structured, analytical and results oriented approach

• • Think proactively and to invest in a varied and enriching job.

• • Ability to diagnose and resolve basic technical issues

• • Proficiency in English

• • Excellent communication

To apply, please send your CV to the following email: hr@taleencafe.com