القائمة الرئيسية

الصفحات

وظائف شاغرة | مطلوب مدير خدمة عملاء للعمل لدى شركة - Customer Service Manager

وظائف شاغرة | مطلوب مدير خدمة عملاء للعمل لدى شركة - Customer Service Manager

 وظائف شاغرة | مطلوب مدير خدمة عملاء للعمل لدى شركة - Customer Service Manager


The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. 

 

Responsibilities

  • Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
  • Establish performance benchmarks and hold team to those goals
  • Resolve customer conflicts and handle escalation procedures


Qualifications

  • Bachelor's degree or equivalent experience
  • 3+ years' of customer service
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Knowledge of financial securities and how they work


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