Job Title: Head of Communications

Contract Type: Limited Contract

Start of Assignment: Immediately

BACKGROUND INFORMATION – JOB SPECIFIC

The Jordanian Hashemite Fund for Human Development “JOHUD” is seeking to hire an experienced Head of Communications to be responsible for the comprehensive planning and coordination of its communications functions. This is a role for someone with advanced skills in both planning and delivering effective communications in relevance with the humanitarian/local development contexts.

The post holder will set out a strategic and comprehensive communications plan and deliver this, ensuring that a coherent message runs through all JOHUD’s communications, including its Radio Station (Farah Alnas 98.5 FM) the website, social media, publications, media and PR.

Reporting to the Executive Office, the incumbent will be able to create daily and weekly content. Plus, responsible for managing and coordinating the Communications team and be engaged in relevant partners/stakeholder conversations.

MAIN DUTIES AND RESPONSIBILITIES

The successful Head of Communications must be able to undertake independently the following tasks:

Communications Strategy

· Responsibility for planning the Communications Strategy for JOHUD, including planning how this is to be achieved and setting timeframes and steps for achieving the strategy.

· The post-holder will be accountable for the delivery of the communications plan, acting as coordinator for the key communication areas and working in collaboration with JOHUD’s functions to ensure consistency of message and alignment of content.

· Convene and chair a Communications Scheduling Group which manages a shared calendar of communications and takes decisions on the timing of messages and use of communication channels.

Publications

· Responsible for a coherent and planned approach to producing publications. Providing editorial support where required and in some cases, project managing the delivery of publications, to ensure a consistency of message whilst maintaining the individuality of each publication according to its audience.

· Within an overall strategy for communications; research, write and publish news stories about JOHUD’s intervention and promote to key audiences

Digital content creation and management

Moderation of the website, including:

· Ensure alignment with overall communications strategy

· Plan the timing and nature of content for the website.

· Liaise directly with colleagues across JOHUD to design and develop content based on engagement objectives and strategic communications priorities.

· Create and curate digital content including writing, digital photography and video.

· Transform content created for print medium to be well-formatted for and successful in digital channels.

· Collaborate with third party suppliers (if necessary) to optimize content for digital platforms.

Social media management and strategy

· Build monthly social media content calendar- including all relevant work in relation to JOHUD programmes, initiatives, current events and social media trends in relation to the development sector within Jordan and regionally.

· Monitor and post social media platforms of JOHUD different programmes and projects (including JOHUD’s Facebook, Instagram, Twitter, LinkedIn and YouTube).

· Alert management in case of potential PR issues arising, or hostile comments that require immediate attention.

· Brainstorm campaign ideas that go in line with different donor requirements that achieve JOHUD’s strategic communications objectives.

· Communicate with relevant staff members to gather content and source stories of impact as well as testimonials

· Work with design team to ensure that all templates for social media are in line with JOHUD’s brand guidelines and visual identity.

· Produce monthly social media report that includes metrics for measuring social media performance in the past month, while making recommendations for how to improve social media presence.

· Handle paid advertising for the pages, including campaigns and promoted posts, while making specific recommendations to management on how to boost based on objectives.

· Assist in photography/videography sessions by working with beneficiaries/interviewees to achieve requirements that will create highest engagement rates on social media.

· Measure engagement metrics for priority campaigns on digital platforms

· Liaise with colleagues also active on social media to co-ordinate messaging.

Team Management: · Lead the team using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

· Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

EXPERIENCE/LANGUAGE REQUIREMENTS

Experience:

· Communications and media expertise in social and human development agencies

· 5-8 years in a leading communications role with an NGOs or Donor organizations.

· Degree required (preferably in mass communications, marketing, journalism, public relations or related field). Solid professional experience required including experience producing digital content and managing social accounts for a small to medium sized organization.

· Knowledge and experience of managing digital content management systems.

· Experience with social media platforms and management suites.

· Experience of writing, editing and producing written communications for targeted audiences.

· Familiarity with Google Analytics Experience of setting and working with branding guidelines Understanding of the need for and value of a visual identity and branding

· Some knowledge of HTML and CSS, along with understanding/fluency in other web technologies would be desirable but not essential.

· Advanced communication and collaboration skills across a range of audiences including academic, alumnae, staff students, governing bodies and the wider public

· Relationship management skills to facilitate the buy-in and progress of the communications strategy across the range of parties involved Ability to conceptualize, create and deliver an organizational communications strategy

· Excellent social communication skills in addition to the high level of written and verbal communication requirements Sound organizational and administrative abilities Good team-working skills, including the ability to build consensus across teams in order to prioritize and manage work load

· Ability to manage a heavy workload and to deliver to tight deadlines, often unsupervised.

Language Requirements:

· Must have the ability to speak English and Arabic to an advanced and sophisticated level, both written and verbal.

Jordanians and non-Jordanians can apply for this position.

Apply Now