وظائف كول سنتر لدى كريستال - Customer Service Advisor- English Speakers
Job Description and Requirements
Responsible for handling customers’ interactions
Responsible for communicating with customers’ via multiple channels
Answer all incoming requests and address customers’ problems in a timely manner
Log all necessary interaction details as instructed
Re-direct requests as per the set processes and take full information as required
Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
Escalate issues or unresolved queries to the Team Leader or Supervisor as directed
Skills
Ideal candidate must be fluent in English and Arabic
Excellent communication (written, verbal and listening skills)
Ability to work alternating shifts
Basic customer service skills
Reporting skills
send your CV to
hr@crystel.co and mention English Speaker in the subject to apply please
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نحن الموقع فقط عبارة عن ناشرين لهذه الوظائف
, ونخلي كامل مسؤوليتنا عن طبيعة الوظيفة المنشورة .
لا تدفع لاي شخص مقابل استكمال اجراءات التقديم وقم بابلاغنا فورا عن هذا الاعلان
ليقوم الفريق المختص بمتابعة وحذف الاعلان اذا كان بهدف النصب
للمزيد
من اعلانات الوظائف قم بالاعجاب بصفحتنا على الفيس بوك
تعليقات
إرسال تعليق